Quck answer
To troubleshoot an EdenPure heater, follow these steps:
1. Check the power source: Ensure the heater is plugged in and the outlet is working.
2. Reset the heater: If there is a power outage or surge, reset the heater by unplugging it for a few minutes and then plugging it back in.
3. Clean the filter: A dirty filter can affect the performance of the heater. Remove the filter and clean it according to the manufacturer’s instructions.
4. Check the thermostat settings: Make sure the thermostat is set to the desired temperature and the heater is not in eco mode or on a timer.
5. Contact customer support: If the heater still doesn’t work, contact EdenPure’s customer support for further assistance.
EdenPure heaters are portable home heating systems that are designed and manufactured by SCI Partners. Many homeowners in North America rely on their EdenPure heaters to keep their homes warm during cold weather. However, even a new EdenPure heater can experience malfunctions.
Step 1
If the heater turns off, has poor heat output, or doesn’t turn on at all, start by checking if it is plugged into a reliable and functioning power outlet. To verify if the power outlet is working properly, plug in another appliance, such as a laptop or desk lamp. Avoid using an extension cable, as it may reduce the power received by the heater.
Step 2
If the room isn’t warming up enough, try resetting the heater’s thermostat. Turn the thermostat to its highest setting and wait for approximately 4 minutes for the internal fans to start circulating the heat. Once the room has reached a desirable temperature, adjust the thermostat knob to a lower heat level marked on its dial. Make sure that the thermostat clicks at the desired temperature. The EdenPure heater will then cycle on and off to maintain a constant temperature.
Step 3
If you notice a decrease in the heater’s performance, it may be due to a clogged filter. Clean the filter tray of the EdenPure heater by turning it off and locating the filter tabs on the back grill. Slide the tabs upward to remove the air filter. Rinse the filter under hot water until the water runs clear. Set the filter aside and allow it to air dry completely, which may take several hours depending on the local climate. Slide the filter back into the EdenPure heater and continue using it.
Step 4
If you find that the fans of the EdenPure heater are running constantly, it may be beneficial to reposition the heater to maximize its heating capacity. Due to its small size, the heater works best in small, enclosed spaces that are free from drafts. Move the heater away from windows, exterior walls, and doors.
